Avatar robot & security
Technology is evolving to supplement the abilities of humans and enhance the quality and precision of service and support. Avatars (alter-egos) that can execute tasks through remote control are one example. Tokyo Guard and Security has launched avatar robot security and customer service in anticipation of the arrival of this smart society.
Tokyo G&S offers the new service of handling security and visitor reception from the remote Control Center through avatar robots.
Key points of avatar robot & security services
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Reduction of personnel costs
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Assistance for those
with disabilities -
Prevention of risks
with remote control -
Bilingual service
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Features of Avatar Robots
Features of Avatar Robots
Avatar robots can handle a range of tasks such as reception, security, disaster response, and more. They can be controlled from a remote location without direct contact with people, so they are also gaining notice as a social distance measure to prevent COVID-19 transmission.
Developing an environment where people can live and work with reassurance will become an imperative theme for companies. We encourage you to consider the implementation of avatar robot services.
Avatar Robot Security and Customer Service Situations
With control from a remote location, avatar robots will smoothly streamline your security and reception tasks because they enable movement, transmission of video, and clear conversation.

Reception support
Adopting an avatar robot for reception tasks at a hospital or office is more efficient than face-to-face customer service, while more meticulous than phone and touch panel. (bilingual service available)

Security support
Augmenting regular manned security for buildings and facilities with remote surveillance by an avatar robot makes it possible to develop a security structure that is more precise and reassuring than security cameras.

Medical/caregiving support
・Remote diagnosis
・COVID measures (temperature-taking, providing information)
・Use of bilingual services, and more